Fire Damage Cleanup
• 24 Hour Emergency Response
We understand that experiencing fire and/or smoke damage can be difficult, but rest assured you have selected the right people to do the job. Years of experience in returning homes and offices back to normal and helping families and individuals just like you make us the best choice for emergency services.
We are known for our consistency, speed and high standards of customer service. Our goal is to restore your property as quickly and efficiently as possible.
• Structure Cleaning
Even when the fire is out, the damage continues. Much of the material found in furniture and flooring is synthetic. When burned, synthetics create a variety of complex chemical reactions. After only a few days, these items go from cleanable to un-salvageable. Our technicians at ServiceMaster are experts in understanding the chemical combinations that can effectively clean and salvage belongings. They can even remove soot from at-risk items such as brass, aluminum, chrome, marble, tile and porcelain as well as fabrics in upholstery and carpets, thus helping to avoid additional expenses. The faster you react, the better chance of salvaging your belongings.
• Content Pack Out/Pack In
In the event of a fire loss often times your personal belongings are affected and in order to properly mitigate the loss it is often necessary to remove your belongings from your property to not only restore the structure, but also your textiles, furniture, etc. Not all of your belongings may be affected or contaminated, but removal from the property would ensure a more effective and efficient restoration. All pack outs are thoroughly documented with extensive photographs and inventory. Inventory is taken on a hand held computer and each item taken from the home is “barcoded” and tracked as it is moved and cleaned to ensure that all of your content is properly cared for and returned to your home.
• Content Restoration
Providing quality fire damage restoration requires a high level of expertise and understanding plus a variety of technology and equipment. ServiceMaster uses cleaning procedures to correctly clean and restore your fire damaged contents. We have technologies such as ozone, hydroxyl generators, ultra-sonic cleaning and much more cleaning solutions and procedures to help restore your home or contents.
• Odor Control Services
Removal of severe odors from fire and smoke damage requires a variety of professional products, systems and specialty equipment. Often multiple treatments are necessary during the restoration process. ServiceMaster Clean has the capabilities to remove a wide range of odors by using:
Air scrubbers
Thermal fogging
Ozone
Exclusive odor deodorization process
Hydroxyl deodorization
• Insurance Claims
We are a preferred vendor for most major insurance companies. We have the knowledge to handle your insurance claim. Our expertise is demonstrated through the delivery of defined procedures for water restoration, from inspection and pre-cleaning to dehumidifying and deodorization. But most importantly, we at ServiceMaster take time to explain what we are doing, which puts the policyholders at ease and helps them feel back in control. We manage the technical aspects of the mitigation process in a way that delivers peace of mind.
• Self Pay
Our Self Pay Program is something that we at ServiceMaster created for those who endured a Fire/Water loss and wanted to/or needed to avoid placing an insurance claim. The following outlines our Self Pay Program:
1. Free Estimates
We at ServiceMaster will provide a free estimate to you which will give you the correct information as to whether a claim is necessary or not.
2. Payment Plan
We will give you a 10% discount on the bill if you pay within 10 days of service for restoration services. Some payment plans can be arranged. Please speak with one of the owners for more information if a payment plan is wanted.
Fire Damage Do’s and Don’ts
DO’S
• Call a professional. Within 72 hours corrosive byproducts can cause etching to some hard surfaces such
as chrome, porcelain and Formica
• Do air out the house if the temperature permits
• Change the air filter in the furnace if it uses forced hot air
• Throw away open food packages
• Send affected clothing, art work and paperwork to a qualified restoration cleaner
• Have all electronics checked by an approved vendor before using them
DON’TS
• Do not touch anything with ungloved hands because oil from your hands can permeate upholstery, walls and woodwork, causing additional damage
• Do not attempt to clean walls. Incorrect cleaning could compound the soot residue
• Do not attempt to clean furniture, carpets or any type of textile
• Do not use ceiling fans or lights if the ceiling is wet